truematter

Usability

Test your app, site, or software with real people. Uncover issues and fix them before they become serious problems.

Why test your online products?

If your online experience is hard to use, you're paying for it in reduced user engagement, decreased visitor confidence in your organization, and lower returns on your investment.

You can only craft effective online experiences by understanding your visitors. Find out how they use your products, and prosper. People who love your app or site will eagerly use it, and visitor satisfaction leads directly to profit.

We are usability specialists.

A lot of firms use terms like "users" and "usability" as buzzwords, but very few have the track record to back it up. Not us. We've been doing user testing and usability reviews for more than two decades.

Test throughout development.

You can test with real users or review usability at any stage of development. We’ve worked with everything from early, lo-fidelity prototypes to fully finished products.

We handle all the ins and outs of testing.

We test on-site, remotely, or in a lab setting. We handle all the recruiting and logistics, and deliver straightforward reports that will show you how to improve your product right away. We can also train your team to run usability tests themselves.

Schedule a test or review.

Incisive, Actionable Reports
Our reports are easy to read and offer practical advice on each page. Even your CEO will understand them. Example of a truematter report
Example of a truematter report

Usability Services:

  • Usability Assessments
  • User Testing (lab, remote, mobile)
  • Agile User Tests
  • Usability Reviews
  • A/B Testing
  • Card Sorting
  • Prototype Testing (from paper to code)
  • User Research
  • Usability Workshops & Training

750 Meeting Street
West Columbia, SC 29169803.252.9896

© 2017 True Matter, LLC