Content Strategy Intern

Becoming a truematter Content Strategy Intern

We make user-friendly digital products (sites, apps, and software) that are loved by the people who interact with them. We care deeply about online content and devote great energy to its excellence. We’re looking for someone who is passionate about writing and strategizing online content. We are also looking for someone who might be a good fit for our team longer term.

Warning — We don't do traditional copywriting. 

Writing for the web is very different from traditional or advertising copywriting. You’ll need to be willing to learn how to write online and aspire to create outstanding web content within the standards and best practices of user experience. You’ve got a ton to learn, and the work will sometimes be tedious.

Write, Edit, and Proof

Author, edit, and assist with content for websites, intranets, apps, mobile sites, software, internal projects, client-facing and internal-facing documentation, and marketing efforts.

Learn Content Strategy & User Experience 

Immerse yourself in the craft of content strategy. Learn the principles of UX and apply them to your work. Contribute to content strategy discussions and documentation, and participate in client Discovery, user testing sessions, and meetings. 

Work Closely with Team Members

Contribute to defining, strategizing, and documenting UX solutions. Really.

Do Research

Participate in client Discovery and user testing sessions.

Take Notes & Author Documentation

It’s not glamorous, but you’ll learn what makes real-world digital products tick.

Required Skills & Qualities

This is a writing internship. You will write extensively every day you're in the office. If you don't feel passionate about words and writing, this internship is not for you. 

Degree Program

We’re looking for college students pursuing degrees in:

• Journalism / Communications 
• English / Writing
• Library Science
• Related Writing-Centric Programs

General Writing Skills

High proficiency in English grammar and usage. Familiarity with AP style.

Online Microcopy Skills

We'd love you to have experience writing content, particularly microcopy, online. If you don't, the strength of your writing should knock our socks off. 

Content Organization

Experience organizing disparate pieces of content into clear categories.

Software Skills

• Required — Mac or PC Operating Systems
• Required — Microsoft Office Suite (Word, Excel, Powerpoint) or Equivalent
• Strongly Desired — Adobe Creative Suite (InDesign, XD)
• Strongly Desired — Wireframing and/or Prototyping Tools (E.g., Figma, Axure, Sketch, etc.)

Comfortable Learning Code

Not scared of web development and learning more about it. If you’re not already knowledgeable about development, show us a willingness to learn at least basic HTML.

Learning & Curiosity

Relentless desire to learn and immerse yourself in all things UX. Willing to quickly learn new tools and approaches.

Independence

The ability to make things happen with extraordinarily limited direction. Excellent proactive attitude, take-charge personality, and “can-do” demeanor.

Personal Organization

Ability to multi-task and meet tight deadlines.

Evaluation Criteria

Applicants will be evaluated based on experience, online samples, interview, and references.

Hours & Pay

• 10–20 hours per week, on-site. 
• $12 per hour. 
• 4-week trial period to verify skills and fit.