Junior UX Strategist

What We’re Looking for in a Junior UX Strategist

A junior user experience strategist at truematter collaborates with internal and client team members to solve a variety of user experience problems.

In every project phase, they work to align business goals with user needs. They are deeply involved in conducting stakeholder and user research, crafting documentation (including UX road maps and requirements), and providing guidance to clients.

This position will require the ability to balance multiple projects with limited direction. The best candidate will be dedicated to learning quickly, comfortable contributing to team thought, and flexible as needs shift.

Responsibilities

Define UX strategy for complex digital products.

Align strategy to business goals and user needs. Help drive strategic design, content, and development decisions.

Play a key role in Discovery engagements.

Help create world-class UX road maps that include, but are not limited to, user journeys, goals, objectives, metrics, and measures.

Lead user and stakeholder research.

Define and facilitate user and stakeholder research activities, user observation, and/or workshops.

Contribute to key UX deliverables.

Create or assist with UX definition for complex interactive projects. This includes, but is not limited to, sitemaps, user flows, wireframes, prototypes, and high-level UX requirements.

Foster internal collaboration.

Facilitate conversations across disciplines, ensuring team members are aligned to strategic project direction.

Define and estimate project scope.

Estimate scope, budget, and timeline for projects from a UX strategy perspective. Identify risks and challenges.

Requirements

UX Strategy Experience

This is a full-time, professional UX strategy position. Experience is preferred. If you lack this, you must WOW us with your talent, samples, and references.

Technical Knowledge

You don’t need to be a digital product developer, but you need to know and understand enough to effectively interact with and debate with digital product developers.

Problem-Solving Creativity

Possess problem-solving skills, an investigative mentality, and a proactive nature.

UX Passion

Zealous drive to make interactive technology better for real people.

Writing Ability

You must be able to write clearly, concisely, and quickly. This includes succinct easy-to-understand requirements documentation.

UX Software Skills

Strong proficiency/expertise in wireframe/prototype tools (Axure or equivalent).

Proactive Stance

Ownership attitude and "can-do" demeanor.

Independence

The ability to make things happen with limited direction.

Team Player

An outgoing personality and ability to interact excellently with clients and teammates.

Stewardship

Commit to delivering solutions on time and within budget.

Desired Qualities

Content Strategy Background

We care deeply about the proper, strategic use of words. We want our junior strategist to share this passion.

Accessibility

Experience with WCAG standards.

Content Management System Familiarity

Experience with enterprise-level CMS products.

Education

BA or higher expected but not required if work experience and samples are stellar.

Typical degrees include:

• Human-Computer Interaction (HCI), UX, or Related Degree
• Business/MBA
• English/Journalism
• Psychology
• Communications
• Library Science

Experience

• At least 6 months to 1 year in a UX strategy or related user experience position.
• Demonstrable experience defining user-centered sites, apps, or software.

Evaluation Criteria